How DPP Cloud billing works — platform fee and per-passport activation

Two-part pricing

DPP Cloud charges in two parts:

1. Annual platform subscription — one fixed fee per year, covers your entire organisation and all platform features.
2. Per-passport activation — a per-passport fee charged each time you activate a passport (make it publicly scannable with a live QR code). Billed monthly based on usage, with graduated pricing as your volume grows.

Annual platform subscription

The platform subscription includes everything:

• Unlimited passport creation
• GS1 Digital Link QR codes
• EU registry submission
• Compliance certificate PDFs
• Bidirectional data mapper (all import and export formats)
• SFTP, FTP, and webhook delivery
• Team access (up to 10 seats)
• REST API access
• Document upload and supply chain tracking
• Email support

Per-passport activation pricing

Each time you activate a passport — making it live and publicly scannable — it counts as one activation. Activations are billed monthly using a graduated band structure that resets each billing period.

Example: If you activate 600 passports in a billing period, the first 500 are billed at £25 each (£12,500) and the next 100 at £18 each (£1,800). Total activation cost: £14,300 plus the platform fee.

What counts as an activation

A passport is activated when you use the Activate button on a passport record. Activation:

• Sets the passport status to Active
• Generates the public QR code URL
• Makes the passport visible at the public viewer (dppcloud.co.uk/p/...)
• Triggers the billing usage record

Drafts, completed passports, submitted passports, and revoked passports are not counted.

50,001+ passports

For organisations activating more than 50,000 passports per billing period, contact us for custom per-passport pricing and volume terms.